09 Sep
|
Chocovic
|
Ludhiana
Key Responsibilities:
1. Customer Interaction:
- Address and resolve customer issues related to orders, deliveries, and services.
2. Problem Solving:
- Utilize solid problem-solving skills to identify solutions and ensure customer satisfaction.
- Escalate complex issues to higher management when necessary.
3. Communication:
- Maintain clear and effective communication with customers, ensuring they are informed about their queries and resolutions.
- Collaborate with internal teams to ensure seamless service delivery.
4. Customer Feedback:
- Gather and analyze customer feedback to improve service delivery.
- Implement strategies to enhance customer satisfaction and loyalty.
5. Record Keeping:
- Maintain accurate records of customer interactions and transactions.
- Update customer information in the database as required.
Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Customer Service Assistant (Ludhiana)
🏢 Chocovic
📍 Ludhiana