Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining contemporary for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job Opening: Customer Care Coordinator
Location: Bengaluru, Bidadi, India
Job Title: Customer Care Coordinator
Work Location: Manufacturer Facility & Office (Hybrid)

Job Summary
The Customer Care Coordinator is responsible for managing customer orders from order entry through final shipment. This role ensures seamless coordination across internal and external stakeholders to achieve on-time order fulfillment and high levels of customer satisfaction. The position requires close collaboration with manufacturing team and Sales teams. Experience in the furniture industry is highly preferred.

Key Responsibilities




- Manage and monitor customer orders from order entry through final shipment.
- Act as the primary point of contact for customers regarding order status, timelines, and delivery updates.
- Coordinate with internal stakeholders including production, planning, logistics, and sales teams to ensure timely order processing and delivery.
- Proactively identify, communicate, and resolve order-related issues, delays, or discrepancies.
- Support internal and external stakeholders to meet required service levels and on-time delivery performance.
- Maintain accurate order records, documentation, and updates in ERP and order management systems.
- Ensure high standards of customer service and effective communication throughout the entire order lifecycle.

Qualifications:
- Bachelor’s degree or equivalent qualification required.
- 2-3 years of experience in customer care, order management, or coordination roles.
- Prior experience in the

📌 Customer Care Coordinator (Bengaluru)
🏢 MillerKnoll
📍 Bengaluru