. Work with team members on the call floor to meet sales and performance goals.
. Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
. Meet or exceed projected weekly and monthly sales goals.
. Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
. Accurately document the customers personal information including phone number, address and other order information.
. Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs.
. Ask relevant leading questions to understand the customers needs and recommend the best product or service for their purposes.
.
Follow prepared sales script to provide accurate information about a products price, features and perks.
. Telephone communication.
. Active listening.
. Customer service.
. Product knowledge.
. Persuasiveness.
. Enroll in a course.
. Seek a mentor.
. Practice your skills.
Responsible for talking to potential customers on the phone to sell products or solicit donations.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.