09 Sep
|
ExcelR
|
Bengaluru
JD : Project Delivery Intern Operations & Execution
About the Role:
We are looking for a Project Delivery Intern to support the TDM Project Delivery team in the day-to-day execution and coordination of training programs. The role offers hands-on exposure to live program operations, trainer coordination, tracking, reporting, stakeholder communication, and issue resolution.
What You Will Do:
- You will work directly with the Project Delivery Team, Supporting the end-to-end execution and coordination of live training batches.
- Track programs/ projects (schedules, attendance, deadlines) and pending activities.
- Maintain accurate Excel and Google Sheets trackers, dashboards, and operational records with accuracy.
- Coordinate and follow up with trainers regarding schedules, session reminders, documents, reports, and submissions.
- Coordinate with internal teams and institutional stakeholders for day-to-day delivery requirements.
- Monitor session progress and support timely resolution or escalation of delivery issues.
- Prepare weekly status updates and operational reports with accuracy.
- Maintain program documentation and support completion and closure activities.
- Follow defined SOPs, checklists, communication standards, and escalation processes.
Mandatory Skills
- Good working knowledge of MS Office & Google Workspace.
- Ability to maintain accurate trackers and prepare the reports.
- Professional email drafting and clear written communication.
- Clear verbal communication; English and Hindi are required.
- Robust follow-up, coordination, deadline-management, and ownership skills.
- Ability to manage multiple tasks and priorities simultaneously.
- Comfortable using a personal laptop for day-to-day work.
Added Advantage
- Knowledge of regional languages such as Kannada, Odia, Marathi, or other Indian regional languages.
- Prior exposure to project coordination, operations, administration, customer support, training coordination, or EdTech.
- Interest in Project Management, Training Operations, Learning & Development, or EdTech.
Ideal Candidate
- Recent graduate or candidate with 01 year of relevant experience.
- Detail-oriented, process-driven, proactive, and willing to take responsibility.
- Comfortable with calls, follow-ups, coordination, and working with multiple stakeholders.
- Able to work in a rapid-paced operations environment, manage multiple live programs & can handle 6-day working schedule.
📌 Internship Trainee (Bengaluru)
🏢 ExcelR
📍 Bengaluru