I am pleased to confirm your first round of interview for the Operations Customer Expert position.
Requirement -
1. Good communications and writing skills. Should not make grammatical error.
2. Graduation mandate.
3. Immediate joiner
4. Comfortable with night shift
Hiring: Customer Support Executive ( Chat Process) Mohali (WFO) Job Role- Customer Support Executive Chat Process Job Details
- Job Type: Full-Time
- Work Mode: Work From Office (WFO)/Virtual Interview
- Location: Mohali
- Working Days: 5 Days a Week
- Shift: Rotational Shifts (247)
Roles & Responsibilities
- Respond to customer queries through the chat support channel in a timely and professional manner.
- Resolve customer concerns by providing accurate information and appropriate solutions.
- Maintain a high level of customer satisfaction through effective communication.
- Escalate complex issues to the relevant team whenever required.
- Record customer interactions and update details accurately in the system.
- Follow company processes, quality standards, and compliance guidelines.
- Achieve individual and team productivity and quality targets.
Eligibility Criteria
- Graduates can apply.
- Freshers are welcome.
- Experienced candidates
- Positive communication skills in English and Hindi are required.
- Basic computer knowledge and typing skills are an advantage.
- Immediate preferred/ up to 15 Days Notice period.
- - If Interested pl apply with Resume.