Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
- Primary Responsibilities:
- Billing & Revenue Cycle Operations
- Lead end-to-end billing cycles (monthly, quarterly, ad-hoc) ensuring accuracy, timeliness, and contractual compliance
- Manage invoice generation across multiple revenue streams (service fees, subscriptions, usage-based, pass-through)
- Review and approve billing adjustments, credits, write-offs, and reconciliations
- Drive standardization and scalability of billing processes across business units
- Cash Applications
- Oversee allocation of receipts, including resolution of unapplied and misapplied cash
- Investigate and resolve discrepancies in collaboration with billing and collections teams
- Collections & Accounts Receivable
- Lead collections strategy to improve cash flow and reduce Days Sales Outstanding (DSO)
- Monitor AR aging, portfolio health, and collections performance metrics
- Manage escalations for delinquent accounts and drive timely resolution
- Partner with Sales and Account Management to resolve disputes and improve customer payment behavior
- Implement credit controls, including risk assessment and credit limit governance
- Operational Leadership
- Drive operational excellence through process redesign, productivity improvements, and defect reduction
- Partner with IT to enhance billing and AR systems, reporting, and workflows
- Lead digital transformation initiatives (RPA, analytics, workflow automation)
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📌 Associate Director (Noida)
🏢 Optum
📍 Noida