Responsible for the effective day-to-day activities of all cinema activities as per the instruction of SSRE/SRE Should be proactive and highly energetic and fulfil all the responsibilities with complete dedication.
Should be able to handle the customer queries and tackle situations smoothly.
Duties & Responsibilities
Handling the Counters:
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- Should be responsible for handling the customer at the food counter and the Cinema Counter.
- Should be responsible to generate the movie tickets on the Ticket counter and deliver food items at the Food counter.
Handling Box Office:
- Make sure all required items available for smooth operation.
- Inform his team about special booking or corporate booking.Collects information from SSRE/SRA Routinely check of uniform standard of SRA/SRT.
Concession:
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- Proper service of food items;
- Maintain record of the sale;
- Routinely check the machines (equipment).
Other activities:
- Give complete and clear information with the ticket about the Audi no. and floor Maintain neat, tidy, well organized, well stocked items for operation.
- Handle special request e.g. Refund, enquiry pleasantly and courteously.
- Prepare the counter well before entry and intervals for maximum efficiency.
- Tries to upgrade the sale, sell combos, special promotion.
- Is always visible and available to assist customer needs.
- Help customer even when customer has not directly approached him, comes up with new ideas that help improve profits or customer service.
- Maintain high level of grooming standard.
- Take on the responsibility of team performance and handling any contingencies in the absence of AM/SSRE.
- Is a role model in terms of his performance, personality and taking initiative?
Experience & Skills
Qualification
10th /12th Passed
Over all Experience
Fresher / 06 Months of Experience
T
📌 Service Relation Assistant (Meerut)
🏢 Wave Cinemas (Multiplex Cine vision Pvt.Ltd)
📍 Meerut
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