Position Overview:
The Banquet Sales Coordinator in a luxury resort is responsible for planning, coordinating, and executing banquet, conference, wedding, corporate, and social events while ensuring exceptional guest satisfaction. This role serves as the primary point of contact for clients from inquiry to event completion, managing sales, event details, coordination with departments, and seamless service delivery aligned with luxury hospitality standards.

Key Responsibilities:
Sales & Business Development:
- Handle banquet inquiries for weddings, corporate events, conferences, social gatherings, and special occasions.
- Conduct site inspections and resort tours for prospective clients.
- Prepare customized proposals, quotations, and contracts based on guest requirements.
- Achieve banquet sales targets and maximize revenue through upselling resort services.
- Build and maintain robust client relationships for repeat business.
- Coordinate with marketing teams for promotional campaigns and banquet packages.




- Demonstrate flexibility and a proactive attitude by willingly taking ownership of responsibilities beyond assigned duties when required, supporting overall resort operations, guest satisfaction, and event success with a team-first approach.

Event Planning & Coordination:
- Plan event logistics including venue setup, menu planning, décor, entertainment, and technical requirements.
- Prepare detailed event orders and communicate requirements to all departments.
- Coordinate with kitchen, F&B; service, housekeeping, front office, engineering, and vendors.
- Ensure all event details are executed according to luxury brand standards.
- Manage last-minute client requests professionally and efficiently.

Client Relationship Management:
- Act as the main contact person for clients before, during, and after events.
- Provide personalized service to VIP guests and high-profile clients.
- Address guest concerns promptly to ensure satisfaction.
- Gather post-event feedback

📌 Sales and Banquet Coordinator (Maradu)
🏢 Vihara by CMK
📍 Maradu