Key Responsibilities
- Generate new membership sales through walk-ins, calls, referrals, and online leads.
- Achieve monthly and quarterly sales targets.
- Lead and manage the sales teaM/Front desk executives.
- Follow up with prospective members and convert leads into memberships.
- Build relationships with corporate clients, local communities, and partners.
- Conduct gym tours and explain membership plans, offers, and services.
- Plan and execute promotional campaigns and membership drives.
- Maintain customer databases and sales reports.
- Monitor competitor activities and market trends.
- Ensure excellent customer experience during onboarding and renewals.
- Handle escalations related to memberships and customer concerns.
Requirements:
- Bachelor’s degree in Business, Marketing, or related field preferred.
- Strong communication and negotiation skills.
- Proven ability to achieve sales targets.
- Leadership and team management skills.
- Passion for fitness and customer engagement is a plus.
Preferred Skills
- Excellent interpersonal skills.
- Solid follow-up and closing abilities.
- Ability to work in a fast-paced environment.
- Confidence in handling walk-in and telephonic sales.
- Social media/promotional marketing understanding is an advantage.