09 Sep
|
Pehachan Advertising & Marketing
|
Daryaganj
09 Sep
Pehachan Advertising & Marketing
Daryaganj
Job Title: Client Servicing cum Office Admin Executive
Key Responsibilities:
1. Client Coordination & Servicing
- Act as the primary point of contact for assigned clients, ensuring smooth communication between the client and internal teams.
- Coordinate with clients for campaign briefs, approvals, feedback, and timely execution.
- Follow up with clients on deliverables, payments, and campaign updates.
- Maintain solid client relationships by ensuring prompt responses and high service quality.
- Liaise with media houses, vendors, and internal departments for campaign execution.
2. Campaign Management & Documentation
- Maintain detailed records of all ongoing and completed campaigns (print, digital, outdoor, etc.).
- Track campaign timelines, release orders, creatives, and publication details.
- Prepare and update campaign status reports and share with management regularly.
- Ensure proper filing (physical & digital) of release orders, invoices, artworks, and approvals.
- Monitor campaign performance documentation and maintain archives for future reference.
3.
Accounts Coordination & Statements
- Prepare and maintain client-wise statements, billing records, and outstanding reports.
- Coordinate with the accounts team for invoicing, payments, and reconciliation.
- Track client payments and follow up for dues in a professional manner.
- Maintain accurate financial records related to campaigns and clients.
4. Office Administration
- Handle day-to-day administrative tasks including documentation, record keeping, and office coordination.
- Attend meetings on google meet / client location on behalf of agency.
- assist in agency's tender evaluation process.
- Maintain organized filing systems for easy retrieval of documents.
- Support management in operational and coordination tasks as required.
5. Compliance & Process Management
- Ensure all client documents, agreements, and records are maintained as per company standards.
- Maintain confidentiality of client data and
📌 Client Servicing Executive (Daryaganj)
🏢 Pehachan Advertising & Marketing
📍 Daryaganj