Organisation: SHEOWS (Saint Hardyal Educational and Orphans Welfare Society)
Location: Okhla, New Delhi (In person)
Salary: ₹30,000 - ₹35,000 per month
Experience Required: 2-3 Years
Job Type: Full-Time
About SHEOWS
SHEOWS (Saint Hardyal Educational and Orphans Welfare Society) is a well-established non-profit organisation committed to serving abandoned and destitute elderly individuals by providing them with shelter, medical care, and dignity. Our work is driven by compassion and supported by a strong network of donors and well-wishers.
Role Overview
We are seeking a confident, polished, and empathetic professional to serve as the face of SHEOWS. This role combines front desk management with donor relationship handling, making it critical to our organisation image and engagement efforts. You will be the first point of contact for visitors and donors, ensuring every interaction reflects warmth, professionalism, and trust.
Key Responsibilities
- Welcome and assist donors, visitors, and guests with professionalism and warmth
- Maintain visitor logs and coordinate meetings and appointments
Donor Relationship Management
- Build and nurture relationships with existing and prospective donors
- Handle donor queries, provide information, and ensure a positive experience
- Coordinate donor visits and ensure a smooth on-ground experience
- Assist in donor follow-ups, acknowledgments, and engagement
Coordination & Support
- Work closely with internal teams for events, visits, and donor interactions
- Support fundraising initiatives and outreach activities
- Maintain accurate records of donor communication and interactions
Administrative Responsibilities
- Manage the reception area and ensure it reflects a professional workplace
- Handle basic administrative and coordination tasks
- Support day-to-day office operations
Essential Requirements
- Graduate in any discipline
- 2-3 years of experience in a customer relationship / front desk / client-facing role
- Excellen