Dream Holiday Travel is a customer-focused travel company dedicated to delivering seamless travel experiences. We specialize in holiday packages, flight bookings, visa assistance, and personalized travel solutions. We are looking for a detail-oriented and experienced Ticketing Executive to join our growing team.
Job Summary
Key Responsibilities
- Handle domestic and international flight bookings
- Issue, reissue, and cancel air tickets efficiently
- Manage fare calculations and provide best routing options
- Handle refunds and revalidation processes
- Coordinate with airlines and travel partners for confirmations
- Assist customers with itinerary changes and travel updates
- Ensure accurate documentation and compliance with airline policies
- Maintain records of bookings and transactions
Required Skills & Qualifications
- Minimum [1-3] years of experience in airline ticketing
- Proficiency in GDS systems (Amadeus / Galileo / Sabre preferred)
- Strong knowledge of international and domestic fare rules
- Excellent communication and customer service skills
- Attention to detail and accuracy
- Ability to work under pressure and meet deadlines
Preferred Qualifications
- IATA certification (preferred but not mandatory)
- Experience in a travel agency environment
- Knowledge of visa procedures (added advantage)
What We Offer
- Competitive salary
- Friendly and professional work environment
- Growth opportunities within the company
- Performance-based incentive