Country/Region: IN
- Requisition ID: 36035
- Work Model:
- Position Type:
- Salary Range:
- Location: INDIA - HYDERABAD - BIRLASOFT OFFICE

Title:Project Lead-Enterprise Apps:
- Description:

Area(s) of responsibility:
- Understand and document business requirements related to Sales, Service, and Marketing processes
- Configure SAP CRM modules including:
- Organizational Management
- Business Partner & Account Management
- Service Orders, Complaints, and Contracts
- Interaction Center / Web UI
- Prepare Functional Specification Documents (FS) and support Technical Specifications
- Support SAP CRM integrations (ECC/S/4HANA, Middleware, IDocs, RFCs)
- Perform system configuration, testing (Unit, SIT, UAT), and defect resolution




- Support data migration, cutover, and go‑live activities
- Provide user training, workshops, and documentation
- Support AMS / production issues (L2/L3) and continuous improvement
- Coordinate with ABAP and integration teams

Required Skills:
- Solid functional knowledge of SAP CRM (Sales, Service, Marketing):
- Experience with CRM Web UI configuration:
- Good understanding of CRM Middleware & integration concepts:
- Knowledge of end‑to‑end CRM business processes
- Experience in documentation and stakeholder communication

📌 Project Lead-enterprise Apps (Hyderabad)
🏢 Birlasoft
📍 Hyderabad