Key Responsibilities:
- Greet customers and assist them in selecting cakes and desserts according to their requirements.
- Pack cakes and other bakery products carefully for takeaway and delivery.
- Handle billing through POS/billing software and manage cash/card payments.
- Coordinate with delivery riders and hand over orders on time.
- Manage the shop counter efficiently and maintain proper display of products.
- Ensure cleanliness and hygiene at the counter and work area.
- Maintain stock of packaging materials and inform the team if supplies are low.
- Handle customer queries politely and provide good service.
- Support the team during rush hours and ensure smooth store operations.
Requirements:
- Basic knowledge of billing/POS systems.
- Good communication and customer handling skills.
- Ability to work in a quick-paced environment.
- Responsible, punctual, and well-organized.
- Prior experience in bakery, café, or retail counter sales is preferred.
Job Type: Full-time
Shift: Rotational / Day Shift
Skills:
Customer Service | Billing | Sales | Product Packing | Order Handling | Store Management
Preferred:
- _Experience in bakery/cafe counter sales_