About the Role:
- Creates a smooth, positive experience for employees and guests through warm, clear, and effective communication.
- Consistently delivers professional, friendly, and welcoming interactions at all touchpoints.
- Answers and screens internal calls, addressing inquiries when possible, redirecting appropriately, and capturing accurate messages when needed.
- Greets, assists, and directs visitors and vendors with a courteous and respectful demeanor while managing visitor badges and maintaining records.
- Maintains an active and visible presence in the reception area, remaining accessible to customers via phone or walkie‑talkie at all times.
About You:
- Minimum of 2 years of experience in real estate services, hospitality, retail, customer service, or a related field—or a relevant college degree.
- At least 2 years of direct, face‑to‑face customer interaction preferred.
- Strong verbal and written communication skills, including a pleasant and professional phone presence.
- Excellent organizational skills with solid attention to detail.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we