Position Summary:
The Cross-Border Documentation Coordinator is responsible for managing and executing cross-border documentation and appointment coordination to support compliant, efficient, and customer-focused import and export operations. This role requires sound judgment, discretion, and professionalism in decision-making, with a focus on balancing the best interests of the company, customers, and internal teams while facilitating the seamless movement of freight.
Major Tasks are mentioned below:
- Forward work orders to Order Entry
- Monitor track and trace activity for rail arrivals
- Create and manage cross-border documentation.
- Coordinate, schedule, and update import/export appointments.
- Communicate with customers regarding appointments.
- Prepare customs documentation (ACI, ACE, remanifest, etc.).
- Ensure customs documents are created and uploaded on Port Pro
- Submit documents for customs clearance and rail release.
- Resolve customer issues related to documentation or appointments
Work with brokers to explicit/resolve documentation processing
Ensure the required documents are provided to the drivers.
Communicate with the drivers regarding the pickup, delivery, and the appointment schedule.
Pay: ₹50,000.00 - ₹55,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)