Amex GBT is a place where colleagues find inspiration in travel as a force for positive and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
What You’ll Do
Provide tool & site administration for online tools
Provide tool support and administration (e.g. EA)
Create and distribute reporting and scorecards including BUR.
Contract administration and implementation (Air, Car, Hotel)
Policy maintenance and insights
Billing/settlement, reconciliation or soft dollar or unused ticket administration.
Crisis management reporting and coordination with 3rd parties (e.g. ISOS)
Project manage client request to completion (e.g. vendor support, market share)
Internal point of contact for other GBT teams (PRDS, product)
What We’re looking for
Thorough knowledge of the Business Travel Industry
Knowledge of online booking tool functionalities
Knowledge to support Authority Auditor and Flexible HR Feed a plus
Knowledge of GDS (Sabre/Apollo)



& correx functionality
Extensive Customer Service Skills
Highly organized and detail oriented
Proficient in Excel, Word, PowerPoint and Microsoft Outlook
Demonstrate strong analytical skills
Ability to prioritize and good time management skills
Ability to understand and optimally utilize technology via the web or GBT reporting tools
Excellent oral and written communication skills
Location Gurgaon, India
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
We strive to champion Inclusion in every aspect of our business a

📌 Dedicated Account Representative (Gurugram)
🏢 American Express Global Business Travel
📍 Gurugram