As a Telecalling Executive, you will be responsible for engaging with potential clients, promoting our IT services, and generating leads. Your primary goal will be to establish and maintain relationships with clients, ensuring their needs are met and providing them with information about our offerings.
Key Responsibilities:
- Conduct outbound calls to potential clients to promote our IT services and solutions.
- Identify and qualify leads through effective communication and active listening.
- Maintain a detailed database of client interactions and follow up on leads.
- Provide accurate information about our products and services to clients.
- Collaborate with the sales team to develop strategies for lead conversion.
- Achieve monthly targets for calls made and leads generated.
- Handle client inquiries and resolve issues in a timely manner.
- Stay updated on industry trends and competitor offerings.
Qualifications:
- Proven experience in telecalling or sales, preferably in the IT sector.
- Excellent verbal and written communication skills.
- Robust interpersonal skills and the ability to build rapport with clients.
- Proficient in using CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Goal-oriented with a strong desire to succeed.