Key Responsibilities:
- Manage returns, exchanges, and claims as per company policy
- Collect and report retailer feedback for process and product improvement
- Coordinate with Sales, Warehouse, and Accounts for issue resolution
- Attend visitors at reception and ensure proper logging and guidance
- Maintain accurate complaint, return, and visitor records
Skills & Competencies:
- Strong communication and coordination skills
- Experience in B2B retail / franchise support
- Process-driven, organized, and calm under pressure
- Working knowledge of Excel / CRM tools
Location: Gurgaon
Pay: From ₹42,000.00 per month
Advantages:
- Cell phone reimbursement
- Paid sick time