Job Summary:
Key Responsibilities:
- Make outbound calls to prospective customers to promote products/services.
- Answer incoming customer inquiries and provide accurate information.
- Convert leads into sales through effective follow-ups and persuasion.
- Maintain detailed records of calls, customer interactions, and follow-ups.
- Meet or exceed daily/weekly/monthly call and sales targets.
- Handle customer objections and resolve queries professionally.
- Work closely with the sales and marketing teams to support lead-generation campaigns.
- Provide feedback on customer trends and suggestions for improvement.
Key Requirements:
- Minimum 3 years of experience as a telesales representative or similar role.
- Proven track record of achieving sales targets over the phone.
- Excellent verbal communication and interpersonal skills.
- Fluency in [Insert Required Languages - e.g., Hindi, English].
- Strong knowledge of CRM software and telecalling tools is a plus.
- Ability to work under pressure and manage time effectively.
- High school diploma or graduate degree in any field preferred.
Benefits:
- Competitive salary + performance-based incentives
- Friendly and supportive work environment
- Growth opportunities and training opportunities