Looking for a detail-oriented and organized CRM Executive (Post Sales) to manage end-to-end customer coordination after booking.
This role is strictly focused on post-sales operations and documentation. We are not looking for telecalling or sales-driven CRM profiles.
Key Responsibilities:
- Preparing and sharing payment receipts
- Raising demand notes as per construction stages
- Coordinating with accounts and sales teams for payment tracking
- Maintaining customer records and documentation
- Handling Agreement / MOU follow-ups and coordination
- Ensuring smooth post-booking customer experience
Important Note:
❌ This is NOT a calling / telecalling role
❌ No sales or lead generation responsibilities
Requirements:
- 1-3 years experience in Real Estate CRM (Post Sales)
- Good knowledge of payment schedules, demand generation & documentation
- Strong coordination and communication skills
- Proficiency in Excel and CRM tools
- Attention to detail and process-driven mindset
- Experience handling residential apartment projects
- Familiar with agreements, MOUs, and customer lifecycle post booking