09 Sep
|
IVS Solution private
|
Chandigarh
09 Sep
IVS Solution private
Chandigarh
Tellesales Executive to join our growing team.
The role involves handling inbound and outbound calls, understanding customer moving requirements, and converting enquiries into confirmed bookings while delivering excellent customer service.
Key Responsibilities:
- Handle inbound customer calls and online enquiries professionally
- Make outbound follow-up calls to convert leads into bookings
- Understand customer needs and provide accurate moving and packing quotes
- Explain services clearly (local, interstate moves, packing, storage, special items)
- Maintain customer records and update CRM systems
- Coordinate with operations team for scheduling jobs
- Resolve customer queries and ensure high customer satisfaction
- Meet daily and monthly sales targets
Skills & Requirements:
- Strong communication skills in English:
- Previous tele sales or customer service experience (preferred)
- Ability to build rapport and close sales over the phone
- Basic computer and CRM knowledge
- Professional, polite, and confident phone manner
- Understanding of Australian customer service standards
What We Offer:
- Competitive salary(15-25k)+ performance-based incentives
- Training on moving & packing services
- Supportive and friendly work workplace
- Opportunity for career growth within the company
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Telesales Executive (Chandigarh)
🏢 IVS Solution private
📍 Chandigarh