We are looking for a proactive and customer-focused Inside Sales Relationship Executive to build and maintain strong client relationships, drive sales growth, and ensure high customer satisfaction through effective communication and solution-oriented engagement.
Key Responsibilities
- Identify customer needs and recommend appropriate products/services
- Generate new business opportunities through outbound calls, leads, and referrals
- Maintain a strong sales pipeline and track opportunities in CRM systems
- Achieve monthly/quarterly sales targets and KPIs
- Handle customer queries, concerns, and escalations in a timely manner
- Coordinate with internal teams (operations, marketing, support) to ensure smooth service delivery
- Upsell and cross-sell products/services to maximize revenue
- Maintain accurate records of customer interactions and sales activities
Required Skills & Qualifications
- Bachelor’s degree in Business, Marketing, or a related field
- 1-4 years of experience in inside sales, telesales, or customer relationship management, field sales
- Robust communication and interpersonal skills
- Ability to build rapport and trust with customers remotely
- Good negotiation and persuasion skills
- Familiarity with CRM tools (e.g., Salesforce, HubSpot, Zoho CRM)
- Technical Knowledge on Industrial Electrical & Solar Products
- Basic understanding of sales metrics and reporting
Key Competencies
- Customer-centric mindset
- Result-oriented and resilient
- Strong listening and problem-solving abilities
- Time management and organizational skills
- Adaptability in a fast-paced environment
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund