Note: This is a Night shift role6pm to 3am, Hybrid setup at Mumbai BKC office (Drop available)
As an Associate, you will be the front-line client service professional, tapping into a diverse network of global experts, sourcing the most suitable professional expert for our clients' research endeavours. Your role entails staying updated on industry trends, cultivating relationships with high-level professionals in the field, managing client expectations and excelling in a dynamic environment by efficiently managing multiple projects simultaneously.
Key Associate Responsibilities Include (but are not limited to)
- Learning GLG's business processes and assisting with high-level project execution by identifying and engaging with top-tier professionals capable of providing valuable industry insights
- Scheduling and confirming critical calls and meetings between GLG's clients and Network Members, including scheduling all calls with your current recruits.
- Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.
- Manage and grow client accounts by developing a strong understanding of their evolving priorities, ensuring seamless project execution, and identifying opportunities to strengthen relationships and expand business.
- Building your understanding of client strategies, industry verticals, and value chains to effectively source and vet the most relevant experts for client projects
- Coordinate and confirm key interactions between clients and GLG Network Members, ensuring timely and seamless communication.
- Proactively engaging with GLG's Network Members to assess their expertise and gauge their fit-on client projects.
- Excel in a dynamic work environment, efficiently managing multiple projects simultaneously.
- Develop a working knowledge of various industries to improve project and product service quality
- Willingness to work in evening shifts (3pm to 12am Or 5pm to 2am)