Responsible for providing excellent guest service at the front desk, handling check-ins and check-outs, managing guest requests, and ensuring a smooth and pleasant stay experience in line with hotel standards.
Key Responsibilities
- Welcome and assist guests in a courteous manner
- Handle check-in and check-out procedures
- Manage reservations and room allocations
- Respond to guest queries and resolve complaints efficiently
- Handle billing and payment transactions
- Promote hotel services and ensure guest satisfaction
Requirements:
- Graduate or diploma in hospitality (preferred)
- 0-2 years experience (freshers can apply)
- Good communication and interpersonal skills
- Basic computer knowledge
- Willingness to work in shifts
Job Types: Full time, Permanent
Pay: ₹16,500.00 - ₹18,500.00 per month
Benefits:
- Food provided
- Leave encashment
- Paid time off
- Provident Fund
Work Location: In person
📌 Front Office Assistant (Delhi)
🏢 Svelte Delhi, a member of Radisson Individuals
📍 Delhi
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