Responsibilities:
Reporting to Regional Service Manager & General Manager Service
- Manage Breakdown calls in the assigned territory for the MIF.
- Attain quick response time and reduce the downtime.
- Carry out installations of new machines as per the commitment and impart training to customer for optimum use of the equipment.
- Acquire after Service Contract such as CMC & AMC in the assigned territory.
- Provide Preventive Maintenance for the MIF under warranty & Service Contract so as to reduce repeated breakdown calls and improve performance of the units.
- Updating of service records on SIMS/CRM.
- Ensure proper updating of service records on SIMS/CRM by the regional service team.
- Creating Installation records.
- Manage proper delivery of service parts to customer and send back defective parts.
- Adhoc work given by HOD
Pay: ₹18,000.00 - ₹30,000.00 per month
Perks:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund