Roles/Responsibilities include but not limited to:
- Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking.
- Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements.
- Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities.
- Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays.
- Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses.
- Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution.
- Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals.

Qualifications:




- Any degree (No Backlog)
- 2 to 5 years of backend operations experience. (Preferably BPO Industry)
- Excellent English communication skills
- Proficiency in MS Office
- Willing to work in Night shifts (10:30PM to 7:30AM) from Trivandrum office location
- Immediate joiners preferred

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages:
- Health insurance
- Provident Fund

Application Question(s):
- How many years of experience you have in US Healthcare or similar backend process?
- Have you worked in Night shifts (Yes/No)?
- Are you willing to work in regular night shifts (10:30PM to 7:30AM) from our office location?
- How soon are you available to join if selected? Mention the notice period if any?

Work Location: In person

📌 Process Associate (TV nagar)
🏢 Ecorgy Solutions Private
📍 TV nagar