Job description:
- Control of front desk tidiness and availability of all necessary stationery and material including pens٫ forms and informative leaflets
- Ensuring timely and accurate customer service
- Scheduling shifts and supervising front-office personnel including receptionists٫ security guards and call center agents
- Training and supporting office staff
- Handling complaints and specific customers requests
- Monitoring stock and order office supplies and troubleshooting emergencies
- Managing mail distribution
- Organizing office budget
- Managing records of office expenses and costs
- Overseeing the compliance with company’s policies and security requirements