Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting recent direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Payments Processor

In this role, you will:
- Activities that involve Inward & Outward payment processing, Electronic Transfers, Investigations & Verifications, Branch Enquiries, Inbound & Outbound calls to Customer & Branches, Manual Payments, Cheque Payments, and Clearing House & BACS etc would fall under this job role.




- Acquire and update knowledge on procedures and products, Ensure that each call / work is completed in accordance with established procedures and standards. Produce MI as required Identify and escalate potential complaints, Support achievement of team objectives, Exhibit ownership of the business Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked
- Act effectively on all customer feedback, Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank Respond to mails/queries related to process timely with a cc to the Line Manager, Ensure no Ops Losses (Actual, Potential or Near Misses) are incurred due to the errors made, Delight internal and external customers

In this role, you will:
- Process customer set up, host set up, Enquiries in a timely manner to achieve a

📌 Payments Processor (Hyderabad)
🏢 HSBC Global Services
📍 Hyderabad