Job Summary:
Key Responsibilities:
- Greet guests with a friendly and skilled attitude, creating a positive first impression.
- Perform check-in and check-out procedures efficiently.
- Answer and manage incoming calls, redirecting them appropriately.
- Provide information about hotel services, amenities, local attractions, and transport.
- Handle guest queries, requests, and complaints promptly and professionally.
- Maintain accurate guest records and process payments and invoices.
- Coordinate with housekeeping, room service, and maintenance departments.
- Maintain a clean and organized reception area.
- Uphold all hotel policies, procedures, and security standards.

Requirements:
- Proven experience as a receptionist, front desk representative, or similar role in hospitality.
- Presentable appearance with excellent grooming standards.
- Strong verbal and written communication skills in English (additional languages are a plus).




- Proficient in MS Office and hotel management software (e.g., Opera, IDS, or equivalent).
- Customer-focused with a positive attitude and problem-solving skills.
- Ability to work in shifts, including weekends and holidays.
- High school diploma or equivalent; diploma in hospitality or front office operations preferred.

Preferred Attributes:
- Pleasant personality and welcoming demeanor.
- Team player with strong interpersonal skills.
- Punctual and dependable with a professional work ethic.
- Ability to multitask and remain calm under pressure.

Work Environment:
- Front desk area of the hotel.
- Requires standing for extended periods.
- Uniform and professional appearance required.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:
- Food provided

Work Location: In person

📌 Hotel Receptionist (Nashik)
🏢 QTONET PRIVATE
📍 Nashik