Key Responsibilities
- Call and follow up on leads generated through digital marketing, portals, and campaigns.
- Explain project details, pricing, and offers to prospective customers.
- Schedule and confirm site visits for the sales team.
- Maintain and update customer database in CRM software.
- Handle inbound and outbound calls professionally.
- Regular follow-up with interested customers for booking closure.
- Maintain daily calling reports and lead status updates.
- Support post-sales coordination when required.
Performance KPIs
- Daily Call Target
- Site Visit Generation
- Lead to Booking Conversion Ratio
- Follow-up Efficiency
- Customer Satisfaction Score
Required Qualifications & Skills
- Graduate in any discipline.
- 1-3 years of experience in CRM / Telecalling / Real Estate preferred.
- Strong communication & convincing skills.
- Fluent in Hindi (English preferred).
- Basic knowledge of MS Excel & CRM tools.
- Target-oriented and self-motivated.
Why Join Diarch Homes?
- Work on premium villa & residential projects.
- Direct involvement in sales conversion process.
- Opportunity to grow into Senior CRM / Sales Coordinator role.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Education:
- Bachelor's (preferred)
Experience:
- Real estate sales: 1 year (preferred)