Ø Manage the front office operations, ensuring a smooth check-in/check-out process for patients.

Ø Maintaining a professional and organized front office environment

Ø Assisting with scheduling appointments and meetings

Ø Coordinating with various departments and stakeholders to ensure seamless operations

Ø Performing basic administrative tasks, such as data entry and document filing

Ø Resolving customer inquiries and directing them to the appropriate parties

Ø Maintaining security by following procedures and monitoring logbookHandle patient inquiries, resolve issues promptly, and ensure high customer satisfaction.

Ø Coordinate with other departments to ensure seamless patient care and services.

Ø Maintain accurate records and reports, including patient information and treatment plans.

Ø Develop and implement effective communication strategies to enhance patient engagement.

Ø Collaborate with healthcare professionals to achieve optimal patient outcomes.





Ø Ensure 100% patients feedback collections, Testimonials, and Google reviews on Daily Basis.

Ø Update themselves with the information of Consultants Name, their OPD timings, on call days and also the availability for IPD building.

Ø Check telephone interfaces throughout shift.

Ø Ensure front desk is stocked with the necessary items patients/attendants may require.

Ø Answer the Telephone calls.

Ø Talk at a reasonable sound level. (Do not shout or talk loudly)

Ø Answering all queries by patients/attendants politely.

Ø Listen the patient/attendant carefully

Ø Guide or hand hold the patients in right way.

Ø Taking complete details while doing the Recent Registrations like Permanent address, phone numbers,

Pay: ₹9,619.44 - ₹23,672.54 per month

Benefits:
- Paid time off

Work Location: In person

📌 Front Office Receptionist (Hyderabad)
🏢 Paramitha Childrens Hospital
📍 Hyderabad