Key Responsibilities:
- Coordinate with drivers and logistics partners to schedule and dispatch shipments.
- Monitor and track the status of deliveries and ensure on-time performance.
- Communicate with customers to provide updates on shipment status and handle any inquiries or issues.
- Maintain accurate records of dispatch activities and update the logistics management system.
- Address and resolve any operational issues or delays in a timely manner.
- Collaborate with internal teams to optimize dispatch processes and improve service quality.
- Ensure compliance with company policies and industry regulations.
Qualifications:
- Bachelor’s degree in Logistics, Business Administration, or a related field.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite.
- Ability to work effectively in a night shift environment.
- Problem-solving skills and attention to detail.
- Basic understanding of logistics and supply chain management is a plus.