Responsibilities:
- Enter order details into system / Excel / ERP / Google Sheet
- Verify product, quantity, rate, and delivery location
- Coordinate with production team for order status
- Inform dispatch team about ready orders
- Update order status daily

Output Example:
- Daily Order Sheet
- Pending Order Report
- Ready for Dispatch Report

2. Dispatch Coordination & Documentation

Objective: Ensure correct and timely dispatch of goods.

Responsibilities:
- Prepare dispatch documents:
- Invoice
- E-way Bill
- Packing List
- Coordinate with dispatch team and transporter
- Share dispatch details with customer and sales team
- Maintain dispatch register

Output Example:
- Dispatch Tracking Sheet
- Vehicle Dispatch Details

3. Customer Communication & Follow-up

Objective: Maintain qualified communication and customer satisfaction.

Responsibilities:
- Inform customers about:
- Order confirmation
- Dispatch status
- Expected delivery date
- Handle customer queries
- Coordinate between customer, sales team, and factory

4. Data Entry & Record Maintenance

Objective:



Maintain accurate business data.

Responsibilities:
- Update daily:
- Orders received
- Dispatch done
- Pending orders
- Customer database
- Maintain records of:
- Dealer details
- Transporter details
- Price lists

5. Inventory Coordination (Support Role)

Objective: Ensure accurate stock visibility.

Responsibilities:
- Check stock availability before confirming order
- Coordinate with store department
- Update stock movement records (if required)

6. Sales Team Support

Objective: Help sales team focus on selling.

Responsibilities:
- Prepare quotations
- Share price lists
- Send product details, catalog, photos
- Maintain dealer database
- Prepare sales reports

7. Accounts Coordination

Objective: Ensure smooth payment tracking.

Responsibilities:
- Share invoice copies with accounts team
- Inform sales team about pending payments
- Share customer payment status (if required)

8. Report Preparatio

📌 Back Office Executive (Nagpur)
🏢 PIYUSH PLASTO CHEM
📍 Nagpur