Key Responsibilities:
Outbound Calls:
- Call potential customers to introduce and promote our services
- Explain key features, benefits, and value propositions
- Generate qualified leads for the sales team

Inbound Calls:
- Handle customer issues over the calls
- Share accurate information about services, pricing, and offers

Digital Marketing Collaboration:
- Coordinate with the digital marketing team to align messaging with active campaigns
- Share customer feedback to improve digital strategies

Lead Management:
- Maintain and update lead databases regularly
- Follow up with leads to ensure conversions

Customer Relationship Management:
- Build and nurture relationships with prospective and existing clients
- Address customer concerns and ensure high satisfaction

Reporting:
- Prepare daily/weekly reports on call activity, leads, and conversions
- Share insights and updates with the marketing and sales teams

Qualifications:
- Bachelor's/ Master's degree in Business, Marketing,



or related field is a plus
- 6months - 1year in telecalling, customer service, or sales preferred; freshers may apply

Required Skills:
- Excellent verbal communication and interpersonal skills
- Persuasion and negotiation ability
- Comfortable with CRM software and basic computer tools
- Target-driven and self-motivated
- Problem-solving skills and a positive attitude

Key Competencies:
- Customer-focused mindset
- Ability to work both independently and in a team
- Time management and organizational skills
- Willingness to learn and adapt

Benefits:
- Competitive salary + performance incentives
- Career growth and learning opportunities
- Exposure to digital marketing tools and strategies
- Friendly, supportive work culture

Job Types: Full time, Permanent

Pay: ₹8,086.00 - ₹20,787.99 per month

Work Location: In person

📌 Tele Caller Executive (South Tukoganj)
🏢 SG Gurukul
📍 South Tukoganj