Key Responsibilities:
- Manage day-to-day operations of company’s e-commerce portals (Amazon, Flipkart, website, etc.).
- Upload and optimize product listings including descriptions, pricing, and images.
- Coordinate with internal teams (design, warehouse, customer service) to ensure smooth order fulfillment and inventory accuracy.
- Monitor and analyze sales data, promotions, and product performance.
- Assist with digital marketing campaigns related to online sales (SEO, PPC, social media ads).
- Ensure best-in-class product presentation and user experience across platforms.
- Handle customer queries, returns, and feedback related to online channels.
- Track competition and industry trends to recommend improvements.
- Maintain platform-specific compliance (like Amazon/Flipkart policies).
Qualifications & Skills:
- Bachelor’s degree in Business, Marketing, or related field.
- 1-3 years of experience in E-commerce operations or digital sales.
- Familiarity with platforms like Amazon Seller Central, Flipkart Seller Hub, Shopify, etc.
- Strong analytical skills and attention to detail.
- Proficiency in Excel and data handling.
- Effective communication and coordination skills.
Ability to multitask and meet deadlines in a fast-paced setting.