Handle customer enquiries and share typical Certificates of Analysis (COA) and company brochures with new or potential customers.
- Obtain price approval from the Managing Director and prepare quotations accordingly.
- Coordinate with airlines for air freight rates (if required) and share the final quote with the customer after MD’s approval.
- Communicate with internal departments for required documents, questionnaires, or technical data requested by customers, and share the same upon receipt.
- Follow up with internal departments to ensure timely submission of customer-required documents.
- Generate and process Confidential Disclosure Agreements (CDA) for DMF-related requests and share them with customers after MD’s approval.
- Coordinate sample requests by maintaining records in Excel and Tally and ensuring proper follow-up until dispatch.
- On receipt of Purchase Orders (POs), generate Order Acknowledgements (OA) in Excel for production planning.
- Coordinate with Stores and Production departments to ensure timely dispatch of materials.
- Send pre-shipment COA and other required documents to customers before dispatch.
- Share dispatch documents and invoices with customers post-shipment.
- Follow up with customers for domestic and export payment collections and coordinate with the bank for export payment realization.
- Assist in export documentation and support related activities as required.
Required Qualifications & Skills:
- Graduate in any discipline (preferably in Bpharma/Science or Commerce or related field).
- 2-5 years of experience in Sales Coordination, Customer Service, or Export Documentation (preferably in a manufacturing or pharmaceutical company).
- Proficiency in MS Excel
- Robust communication and coordination skills.
- Attention to detail and ability to manage multiple tasks efficiently.
- Knowledge of export procedures and documentation will be an added advantage.
Job Types: Full-time, Permanent
Pay: From ₹22,000.00 per month
Benefits:
- Ce
📌 Marketing Executive (Goregaon)
🏢 Meha Pharma Private
📍 Goregaon
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