Key Responsibilities:
- Coordinate day-to-day order flow between team members
- Assign tasks to experts based on the requirements
- Monitor deadlines and ensure timely delivery of assignments
- Perform basic content quality checks before final delivery
- Communicate with clients for updates, revisions, and clarifications
- Maintain records of orders, revisions, and client feedback
- Handle urgent tasks and resolve operational issues quickly
- Support team onboarding and performance tracking
- Ensure confidentiality and compliance with company guidelines
- Assist Franchises: Work closely with franchisees to understand their academic needs and provide guidance and support throughout their studies