Role Overview

We are looking for a detail-oriented and proactive Order Coordinator to manage end-to-end order processing for our fashion e-commerce brand. The role requires close coordination with internal teams, vendors, logistics partners, and customers to ensure timely order fulfillment and a smooth post-purchase experience.

Key Responsibilities
- Process and manage daily customer orders across e-commerce platforms
- Coordinate with warehouse, production, tailoring, vendors, and logistics teams
- Track order timelines and proactively flag delays or issues
- Handle international orders and customer communication
- Manage returns, exchanges, alterations, and order modifications
- Maintain and update order tracking sheets and internal reports
- Support the customer service team during sales, festive seasons, and high-volume periods




- Ensure accurate documentation for shipments and deliveries

Required Skills & Qualifications
- 1-3 years of experience in the fashion industry:
- Solid organizational and multitasking skills
- Good written and verbal communication in English:
- Experience with ethnic wear or made-to-order fashion
- Exposure to international customers and shipments
- Working knowledge of Excel / Google Sheets:
- Familiarity with e-commerce platforms is an advantage
- Ability to work under tight timelines and handle peak-season pressure
- Problem-solving mindset with attention to detail

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Order Coordinator (Delhi)
🏢 Andaaz Fashion
📍 Delhi