09 Sep
|
The Art of Business
|
Mahalaxmi Nagar
09 Sep
The Art of Business
Mahalaxmi Nagar
Customer Support:
- Provide accurate information regarding products, services, orders, policies, and procedures.
- Resolve customer issues or complaints by identifying the problem and providing appropriate solutions.
- Assist customers with troubleshooting technical issues (if applicable) and escalate to relevant departments if necessary.
Product Knowledge:
- Stay updated on company products, services, promotions, and policies to provide accurate and relevant information to customers.
- Communicate any changes or new product offerings to customers in an engaging and informative manner.
- Build and maintain positive relationships with customers to foster customer loyalty.
- Handle customer feedback and follow up on issues that require further attention or resolution.
- Actively listen to customers to understand their needs and provide personalized assistance.
- Address and resolve customer complaints, issues, or inquiries in a skilled and courteous manner.
- Maintain a calm and empathetic approach, even in challenging situations, while ensuring a satisfactory resolution.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Paid time off
Experience:
- Customer service: 1 year (required)
Work Location: In person
📌 Costumer Care Executive (Mahalaxmi Nagar)
🏢 The Art of Business
📍 Mahalaxmi Nagar