Key Responsibilities
- Manage product listings on e-commerce platforms
- Upload and update product details, pricing, images, and descriptions
- Monitor daily orders, cancellations, returns, and refunds
- Coordinate with warehouse/logistics for order fulfillment
- Track inventory levels and ensure stock availability online
- Handle basic customer queries related to orders and products
- Run and monitor platform offers, discounts, and deals
- Analyze sales reports, dashboards, and performance metrics
- Coordinate with marketing team for banners, promotions, and campaigns
- Ensure platform compliance and resolve listing or account issues
Skills & Requirements
- 1-3 years of experience in e-commerce operations
- Hands-on experience with marketplaces or Shopify/WooCommerce
- Basic understanding of online pricing, promotions, and inventory
- Strong Excel skills (VLOOKUP, Pivot Tables preferred)
- Good coordination and communication skills
- Detail-oriented with problem-solving mindset
- Ability to handle multiple tasks and meet deadlines
Preferred (Good to Have)
- Experience in FMCG / F&B; / D2C brands
- Knowledge of Quick commerce
- Basic understanding of digital marketing & performance reports
Why Join Us
- Growing brand with learning opportunities
- Exposure to multiple e-commerce platforms
- Fast-paced and team-oriented work culture
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
Application Question(s):
- Which e-commerce platforms have you worked on?
- How many years of hands-on experience do you have in e-commerce operations?
- What activities have you managed daily?
- Have you coordinated with warehouse/logistics teams for order fulfillment?
- How do you track inventory to avoid stock-outs or overselling?
- What KPIs did you track in your previous role?
- Do you have experience in FMCG / F&B; / D2C brands?
- What is your notice period?
Work Location: In person
📌 E-commerce Executive (Zirakpur)
🏢 Jamaica Park Private
📍 Zirakpur
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