Job DescriptionRole- Client Success Partner
NExperience - 4 to 7 Years
NBudget - 8 LPA
nNotice Period - Immediate to 30 Days
NLocation- Mumbai. (Ghatkoper) (only Mumbai candidates can apply.)
NOnly apply Digital agencycandidates.
NRoles & Responsibilities -
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- Act as the primary point of contact for assigned client accounts N
- Manage day-to-day client communication, follow-ups, and relationship management N
- Coordinate with internal teams across creative, media, content, SEO, and operations for smooth execution N
- Ensure campaigns and deliverables are completed within agreed timelines and quality expectations N
- Conduct regular client review meetings and maintain clear communication on progress and deliverables N
- Understand client objectives and ensure execution aligns with business goals N
- Track project timelines, approvals, dependencies, and pending actions across teams N
- Support strategy discussions, campaign planning, and client presentations N
- Prepare reports, MOMs, presentations,
and status updates for clients and internal stakeholders N
- Identify client concerns proactively and ensure quick resolution through coordination with teams N
- Build solid long-term client relationships and contribute to account growth opportunities N
- Ensure high levels of client satisfaction, accountability, and N
ndelivery ownershipOur detailed job task role is listed here. For any candidate, expecting
Nto be interviewed, reading through this is mandatory for an interview
NKey Success Metrics
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- Client retention and satisfaction levels N
- Timely delivery of projects and campaigns N
- Reduction in communication gaps and execution delays N
- Strong coordination across internal teams and stakeholders N
- Account growth through relationship building and proactive servicing N
- Accuracy and quality inreporting, presentations, and communication N
nKey Skills
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- Strong client servicingand stakeholder management