Job DescriptionResponsibilities:
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- Provide excellentcustomer service to all external and internal journal stakeholders (e.G., editors, authors, publishers, colleagues) N
- Perform quality checks on recent and revised manuscript submissions following checklists and journal policy guidelines N
- Follow precise set of workflow protocols and ensure all manuscript requirements are met N
- Facilitate manuscript peer review through outreach to editors and reviewers as directed N
- Use KGL's cloud-based technology as a communication and productivity tool N
- Proofread and send decision letters and other correspondence to authors, editors, and reviewers N
- Complete all assigned tasks during scheduled hours and meet productivity expectations N
- Be a proficient user ofthe manuscript management system N
- Provide editor, reviewer,
and author technical support related to submission requirements and the submission system N
- Provide assistance to newer staff who may shadow experienced colleagues N
- Utilize KGL's cloud-based technology as a communication and productivity tool N
nRequirements:
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- A minimum of 0 -1year working in the editorial office of a scholarly journal or have transferrable experience N
- Proficient use of standard office technology (e.G., Microsoft Office, teleconferencing, and G Suite) N
- Excellent oral and written communication skills N
- High Integrity, workingstandards, self starter N