Job Description
Job Description
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n Job Title:
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nCommunications & Training Analyst
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n Location:
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nIndia
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nRemote/Hybrid
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nRemote / Hybrid depending on location
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nTravel required
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nOccasional travel between offices may be required
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n Department:
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nTransformation & Enablement
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n Reporting to:
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nGlobal Lead, Business Transformation and Adoption
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n Purpose of Role:
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nTo support the creation, coordination and delivery of communications, training and enablement activities across transformation programmes. The role is responsible for drafting communications, developing user-friendly training materials, supporting training delivery, maintaining LMS content and helping users build confidence in recent systems, processes and ways of working.
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n Scope:
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nGlobal coverage with focus on APAC markets. No direct reports. Supports the Communications & Training Lead, programme team, market teams, change champions, super users and delivery teams by creating, maintaining and delivering communications,



training and LMS content across multiple transformation workstreams.
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n Key Responsibilities:
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n• Draft, tailor and maintain internal and external communications including FAQs, programme updates, market communications, leadership briefing materials, user announcements and client-facing content.
n• Translate programme, process and system information into clear, simple and audience-friendly messages for different stakeholder groups.
n• Develop and maintain training and enablement materials including SOPs, user guides, quick reference guides, training decks, process walkthroughs, knowledge articles, videos and eLearning content.
n• Support LMS creation and administration, including course set-up, content upload, learning pathway maintenance, learner enrolment, completion tracking, reporting and content version control.
n• Coordinate and support training delivery, including scheduling sessions, preparing materia

📌 Communications and Training Analyst (Mumbai)
🏢 VISTRA
📍 Mumbai