nCustomer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer
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nYour work profile
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- As a Consultant in our Consulting team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations.n
- Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standardsn
- Develop solution using Salesforce configure and customization features.n
- Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadershipn
- Identifies opportunities to improve the efficiency and effectiveness of key processes within a business functionn
- Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferencesn
- Applies awareness of global trends to address client needs and enhance recommendationsn
- Understands the impact of emerging technologies on relevant functions and processesn
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nKey skills required:
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- Prior experience in Salesforce mandatorily.n
- Extensive experience in solution design, client management, client demo, conducting design & development workshopsn
- Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodologyn
- Should have valuable work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.n
- Design, develop, and configure AI agents using the new Agentforce Builder.n
- Build and customize Agentforce experiences using Lightning Types and custom UI components.n
- Knowledge on Heroku and e-commerce will be a plus.n
- Ability to understand requirements and prepare effort estimates and overall system design.n
- Should have managed cl