Job Description About Cvent:
NCvent is a leading meetings, events, and hospitality technology provider. Our comprehensive suite of solutions helps organizations plan, market, manage, and analyze their in-person, virtual, and hybrid events more efficiently. Our Client Success organization partners closely with customers to drive adoption, achieve measurable business outcomes, and realize long-term value from their investment in Cvent.
NWe are looking for a Client Success Advisor to join our team. In this role, you will manage a customer portfolio helping them successfully leverage Cvent to support their clients’ event programs while driving retention and growth.
N n What You Will Be Doing:
N
- n
- Understand customers’ event programs, business goals, and success measures to develop actionable success plans . N
- Monitor account health, adoption, satisfaction, and renewal signals to proactively address risks and uncover opportunities. N
- Lead strategic business reviews and regular touchpoints to demonstrate value, align on priorities, and strengthen partnerships. N




- Use platform and event performance data to recommend ways to improve outcomes and maximize ROI. N
- Partner with Account Management and Sales to identify and execute expansion opportunities across products, use cases, and business units. N
- Coordinate cross-functional resources to support customers throughout their journey. N
- Represent the voice of the customer by sharing trends, feedback, and use cases that inform product, enablement, and go-to-market efforts. N
- Drive customer engagement through Cvent programs, community initiatives, and advocacy opportunities. N
- Contribute to scalable best practices by improving playbooks, sharing customer success stories, mentoring peers, and supporting cross-functional initiatives. N

n n What You Need for This Role:
N
- n
- Bachelor’s degreeor equivalent practical experience in a relevant field. N
- 3+ years in a customer‑facing role

📌 Hiring: Customer Success Advisor (India)
🏢 Cvent
📍 India