Position Description:

Role Summary Automation and AI in Ford Credit Technology space is evolving and lot of opportunities to generate current business values. We require more demanding skillsets with Pega RPA / DPA & PRPC, Alteryx, Java, QlikSense, AI and Automation tools to support the product deliveries. Also expect to know cloud engineering expectation over public cloud especially GCP and their services. Need strong technical skills and software Craftmanship principles to deliver Automation. High curios to learn new technologies to support Modernization of existing Automations. Key Responsibilities • Lead technical design for case management solutions, ensuring guardrails compliance and reuse. • Designing class structures, application frameworks, and data models: Service Connector, integrating PRPC to third-party systems using RESTful Services (JSON, XML, HTTP), integrating Pega with other Technology Platforms, API, Data model, UI, security in PEGA Infinity • Define and enforce standards for ruleset strategy, branching, reuse patterns, and deployment. • Debug PEGA by using tools such as Tracer, Clipboard, Admin, PDC and having good knowledge on Monitoring tools like Kibana and New relic • Perform performance tuning and troubleshooting (PAL, AES/diagnostics, tracer patterns). • Mentor team members, conduct code reviews, and drive quality through testing strategies. • Collaborate with architects, product owners, and QA teams for end-to-end delivery. • Strong expertise in: o Enterprise-scale case architecture and orchestration o Integration architecture (API-led, event-driven, distributed systems) o Ruleset strategy, branching, and governance at scale o Security architecture (enterprise-grade access control, data security, compliance) • Performance engineering and optimization for large workloads

Skills Required:

Pega, Python, RPA , JavaScript, .NET Developer, C#, .Net Framework

Skills Preferred:

Pega PRPC Proficiency, GenAI,



Google Cloud Platform, AIPGEE

Experience Required:

Engineer 3 Exp: Prac. In 2 coding lang. or adv. Prac. in 1 lang. 6+ years in IT; 4+ years in development

Experience Preferred:

0

Education Required:

Bachelor's Degree

Education Preferred:

Additional Safety Training/Licensing/Personal Protection Requirements:

Additional Information :

Must-Have • CSSA certification (mandatory) • 5 – 8 years of strong hands-on Pega development experience with end-to-end delivery ownership. • Strong design and implementation across: o Case architecture (multi-case orchestration, reusable subprocesses) o Data layer (data pages, sourcing, caching, pagination strategies) o UI rules (sections, harnesses), correspondence, SLAs, routing • Strong integration experience: o Designing REST services, connectors, authentication patterns, resiliency and retry strategies o Error handling, mapping, and logging standards • Strong debugging/troubleshooting skills using Tracer, Clipboard, PAL and production issue triage. • Experience with DevOps practices for Pega (branching model, pipeline deployments, merge governance). Good-to-Have • Deep experience with Pega Constellation (design, migration, and enterprise rollout) • Expertise in cloud-native deployments (Pega Cloud, Kubernetes/AKS/EKS, observability) • Experience with CI/CD pipelines, automation frameworks, and release governance at scale • Exposure to Pega GenAI / AI-driven workflows / Agentic AI capabilities • Strong understanding of enterprise integration ecosystems and microservices architecture Nice-to-Have • Extensive experience in Banking / Financial Services domain (disputes, cards, payments, lending, onboarding, servicing) • Experience with Pega Smart Disputes or other Pega industry frameworks • Exposure to global, multi-region deployments with compliance and regulatory considerations • Proven track record in legacy modernization programs (mainframe, BPM, workflow platforms)

📌 Software Engineer (Chennai)
🏢 Megan soft
📍 Chennai