Job Description Design and deliver WalkMe enablement workshops Facilitate hands-on sessions using WalkMe playbooks and certification programs Identify and support WalkMe “champions” Establish a WalkMe Center of Excellence (CoE) for governance Be part of a team providing Learning Design & Development services to customers. Collaborate closely with Client stakeholders to identify instructional goals/objectives for WalkMe programs and design solutions for WalkMe Work with subject matter experts and stakeholders to design course format and packaging to provide seamless learner (User) experience Participate in and contribute to setting the Project standards for learning experience Design, build, and maintain WalkMe Smart Walk-Thrus, SmartTips, Launchers, ShoutOuts, and other DAP elements to enhance user adoption and engagement. Partner with business stakeholders, product owners, and UX teams to identify user pain points and digital adoption opportunities. Configure WalkMe to support application onboarding, process automation, and self-service support. Develop segmentation, rules, and goals within WalkMe for personalized user experiences.
Train team members on WalkMe platform Experience and Qualification 5Years experience working with WalkMe and 10 years of experience working with any Digital Adoption platform in a development or implementation role Walkme developer and Program Manager certified Walkme DAP100 professional Hands on experience developing Walkme walks on multiple platforms such as SAP, SuccessFactors, Oracle, Salesforce, Servicenow, websites, etc. Walkme system provisioning experience Troubleshoot and resolve issues related to WalkMe deployments Support training efforts by aligning WalkMe content with instructional design best practices Strong interpersonal skills and ability to communicate with people at all levels and cultures Ability to navigate a complex matrixed and virtual environment Customer focused and results oriented with attention to detail and solution focused mentality Solid sense of ownership, systematic troubleshooting and ability to follow through tasks to completion The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed
📌 Walkme Developer (India)
🏢 Delta System & Software
📍 India
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