We are a company based in Bavdhan, Pune and are looking for immediate joiners. We are building a modern Automation, Ticketing & Customer Support Platform to manage workflows, SLAs, escalations, and API integrations at scale. Responsibilities Build scalable backend services using Golang Develop REST/gRPC APIs Implement automation logic & ticket lifecycle management Design systems for customer support workflows & escalations Integrate third-party APIs (Connectors like WhatsApp, CRM, etc.) Optimize performance and database queries Required Skills Solid Golang fundamentals (goroutines, channels) Experience with PostgreSQL/MySQL Knowledge of Redis / caching Understanding of JWT/OAuth Familiarity with Docker & API architecture High ownership. Build from scratch. Scale with us. Work Experience: 2-4 years