Job Title: Engineering Manager – Customer Experience & Martech (Search, Discovery, Growth) Location: We’re transforming how young, trend-savvy customers shop online—through quick delivery, value-driven pricing, and seamless digital experiences. As we scale across markets, our Customer Experience engineering team plays a vital role in shaping high-impact, user-first journeys across discovery, purchase, and post-order touchpoints.

We are hiring an experienced Engineering Manager to lead the Customer Experience charter, with a focus on crafting intuitive, performant, and personalized experiences for our mobile and web users. You will manage a cross-functional team responsible for search, navigation, home personalization, product detail experience, and frictionless checkout—ensuring a world-class journey for millions of users.

Lead execution of key CX verticals: home, search, product listing, PDP, checkout, account, and post-order flows.
● Drive architecture and technical direction across web and mobile platforms (Android, iOS)
● Ensure features are performant in low-bandwidth,



mobile-heavy markets, and localize gracefully for Arabic and English.

Grow and manage a high-performing team of engineers (frontend, backend, mobile), fostering a culture of ownership and continuous learning.
● Conduct regular 1:1s, performance reviews, and career development plans.
● Collaborate closely with Product, UX, QA, and Analytics partners.

Set and track OKRs tied to CX metrics: search conversion, PDP bounce rate, funnel drop-offs, repeat purchase rates, and Core Web Vitals.
● Champion A/B testing, experimentation, and instrumentation to inform decisions with real user data.

Stay close to user pain points via heatmaps, user sessions, CS feedback, and local market insights. ● Partner with UX Research and Design to embed voice-of-customer into the delivery process.
● 10+ years in software engineering, including 3-4 years managing cross-functional product teams. ● Strong frontend or mob

📌 Engineering Manager (Bengaluru)
🏢 STYLI
📍 Bengaluru